FAQs
Pearson's Auto Service
Have an auto repair or services-related question? Pearson's Auto Service has the answer. Check out these FAQs and give us a call today for more information!
What types of vehicles do you service?
Our service capabilities extend to all vehicle makes and models, encompassing both domestic and foreign vehicles. This includes cars, trucks, SUVs, and fleet vehicles. We're equipped to handle a wide range of automotive needs.Do I need to schedule an appointment for repairs?
While we strongly recommend scheduling appointments to ensure prompt service, we do our best to accommodate walk-in customers when our schedule permits. Booking in advance helps us serve you more efficiently.How long does a typical repair take?
The duration of a repair varies based on the specific service required. Many routine maintenance tasks can be completed within a day. More complex repairs may require additional time. The availability of necessary parts can also influence the repair timeline.Are your technicians certified?
Indeed, our entire technical team holds ASE certification. This qualification ensures they're trained to work competently on a diverse range of vehicle types and models.Do you offer warranties on your repairs?
We provide a local warranty of 12 months or 12,000 miles, whichever comes first. For certain services, we also offer a nationwide warranty. The specific details of the warranty may vary depending on the particular service performed.What should I do if my check engine light comes on?
When your check engine light illuminates, it's advisable to book a diagnostic appointment as soon as possible. Prompt attention can help prevent potential further damage to your vehicle.Can you help with tire sales and installation?
We offer a comprehensive tire service. This includes selling a wide range of tires, as well as providing installation, balancing, and rotation services to keep your vehicle running smoothly.Do you provide estimates before starting work?
We always provide clear, written estimates before commencing any repair or service work. This ensures you have a full understanding of the expected costs before we begin.What payment methods do you accept?
We accept various payment methods for your convenience. These include cash, debit cards, and major credit cards. For larger repair jobs, we also offer some financing options.Is there a shuttle service or loaner car available?
We kindly ask that you contact us in advance regarding transportation needs. We can discuss and arrange suitable options to assist you while your vehicle is undergoing repairs in our care.
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