FAQs
Pearson's Auto Service
What types of vehicles do you service?
Our automotive services cover all makes and models of vehicles, including both domestic and foreign manufacturers. We provide repairs and maintenance for cars, trucks, SUVs, and fleet vehicles. Our facility is fully equipped to address a comprehensive range of automotive requirements.Do I need to schedule an appointment for repairs?
Scheduling appointments is highly recommended to ensure you receive timely service. However, we make every effort to accommodate walk-in customers when our schedule allows. Making an appointment in advance helps us provide more efficient service for your vehicle needs.How long does a typical repair take?
Repair timeframes vary depending on the specific service your vehicle requires. Most routine maintenance can be completed within one day. More extensive repairs may require additional time. Parts availability is also a factor that can affect the overall repair duration.Are your technicians certified?
Yes, our entire technical staff maintains ASE certification. This professional qualification ensures our technicians are properly trained to work effectively on various vehicle types and models in our service center.Do you offer warranties on your repairs?
We stand behind our work with a local warranty covering 12 months or 12,000 miles, whichever occurs first. For select services, we also provide a nationwide warranty option. Warranty specifics may differ based on the particular service performed on your vehicle.What should I do if my check engine light comes on?
If your check engine light illuminates, we recommend scheduling a diagnostic appointment as soon as possible. Addressing this warning promptly can help prevent additional damage to your vehicle's systems.Can you help with tire sales and installation?
We offer full-service tire solutions including sales of various tire brands and types, as well as professional installation, balancing, and rotation services to maintain optimal vehicle performance and safety.Do you provide estimates before starting work?
Prior to beginning any repair or service work, we provide detailed written estimates. This practice ensures you have complete transparency regarding the anticipated costs before any work commences on your vehicle.What payment methods do you accept?
For your convenience, we accept multiple payment options including cash, debit cards, and all major credit cards. We also provide financing options for more substantial repair services.Is there a shuttle service or loaner car available?
Please contact our service department in advance regarding your transportation requirements. We can discuss available options and make appropriate arrangements to assist with your mobility needs while your vehicle is being serviced.


